Core business services overview
Working Experience~How often have you experience training an ecommerce manager that has zero knowledge in Hotel industry and most importantly, they do not have the hospitality industry background? Worst still with the high turnover of staff in the industry, you will find it is futile to your resources and time management. Our service is to fill in the vacuum for you by having our trained ecommerce specialist to take on the role of being the driver for your online business.
Solutions Customization~It always amazes us that so many hotels in the same local market are using the same internet marketing agency and the same cookie-cutter strategy. Internet strategy needs to be customized and unique to be effective. With HIT, your campaigns are constructed and managed exclusively for you.
Personalized service~HIT gives you a choice of a fully dedicated or a non-fully dedicated ecommerce person that is well trained with all the Travel industry know-how. The principals of HIT stay involved with you throughout your contract. When was the last time you were able to speak at length about your hotel with the CEO of your marketing agency? They may have hundreds of clients, but at HIT, we have an exclusive client list to avoid conflicts of interest and maintain high-touch service. We are in constant touch with our clients to review and discuss their hotel internet marketing and revenue optimization touch points.
Future Is Now~HIT is constantly keeping up-to-date of the latest trends of internet and innovative changes that can apply for you. We use cutting-edge tools and the latest technology to boost our clients' online and overall revenue.
Flexible Working Relationships~We can work with you based on full ecommerce services or just on a specific issue that is keeping you up at night. We have an excellent track record of supporting in-house marketing departments. We can offer consultation specifically on how to increase your online revenue if that is your only missing puzzle.
COMPETITOR ANALYSISCompetition is the driver of business today. Getting ahead of our competition is a must to stay ahead and stay profitable. HIT offers an insight into the practices of your competition as a means of always staying one step ahead of your competitor.